We obtained 900 complaints the FCC received about T-Mobile’s infamous price hike.
  • sunzu2@thebrainbin.org
    1993·
    2 months ago

    Aint it grand how contract in the US is only enforced against the customer?

    Do you remember that time when company got too many arbitration claims and was able to get a court to allow it to get out from that contract?

    “Because it was not fair to them and this is not the system is intended to work”

    US contract law for me but not for thee…

    • theneverfox@pawb.socialEnglish
      166·
      2 months ago

      On one hand, I kinda get it. Corporations do things, and if they get killed over small oversights there will be very real effects for many people

      On the other hand, holy fuck, look around. Everything is going to shit, the planet is literally dying and we’re not even living it up anymore

      • bobs_monkey@lemm.eeEnglish
        31·
        2 months ago

        I mean, the justice system is kangaroo court. Two overpaid people stand in a room and argue technicalities, not right vs wrong. It’s a complete farce designed to fatten people’s wallets.

      • acockworkorange@mander.xyzEnglish
        7·
        2 months ago

        Corporations getting killed for mismanagement isn’t a problem. That’s make believe. Another Corp will pick the bones of the first one. The first should die. Corporations were always meant to last only a couple decades by design.

      • Wooki@lemmy.worldEnglish
        6·
        2 months ago

        That is not a “small” oversight. It’s very intentional, deliberate, and fraudulent.

      • unphazed@lemmy.worldEnglish
        6·
        2 months ago

        In the US companies are people. If a company is a person, then their actions should be judged as such. Oh noes, we saved 2 million dollars by not building a new retaining wall around the coke processing plant, and the old one let it leak into the river and affect drinking water. We’re sorry. Oh a fine and waivers of legal fees for $500 per person affected? 600k total? We still win! How about conviction for negligence, and CEOs go to prison for 3rd degree manslaughter? (Also fuck Freedom Industries).

  • Lost_My_Mind@lemmy.worldEnglish
    1441·
    2 months ago

    “Sir, the customers are complaining about charging more money even though they had a pricelock for life deal”.

    “Yeah? And? Fuck em!”

    I mean…I kid, but that’s the CEOs legit stance on the issue.

          • Prison Mike@links.hackliberty.orgEnglish
            5·
            2 months ago

            I was a T-Mobile customer for awhile and am on AT&T now. In my region it’s always one or the other with the best coverage.

            I was going to switch to Boost Infinite right before they became Boost. Still trying to figure out if Boost will work on AT&T, Boost, T-Mobile networks like Boost Infinite did because if they do, smell ya later (kinda) AT&T!

            • grysbok@lemmy.sdf.orgEnglish
              2·
              2 months ago

              I’m on Mint Mobile and they’ve not disappointed me yet. TBF, I have minimal expectations.

              • Prison Mike@links.hackliberty.orgEnglish
                2·
                2 months ago

                Mint Mobile only works on T-Mobile. I’m wanting something that works on both. My wife is still on T-Mobile, and whenever we travel our state one when one of us has no signal, the other does. I’d like an MVNO that can automatically switch between the two.

                Google Fi supports this but last I heard it doesn’t work on iPhone.

                So yeah, I’m the opposite: I have high expectations if I’m going to switch.

        • AA5B@lemmy.worldEnglish
          2·
          2 months ago

          At least when Verizon ran this scam it was “as long as you have this plan” and tricked you into changing plans

  • magnetosphere@fedia.io
    126·
    2 months ago

    I remember seeing this commercial. I knew back then that it was horseshit.

    “This is what happens when the government lets companies swallow the completion (the latest being Sprint). We have antitrust laws in the country that are being ignored and ultimately the consumer loses,” a New York resident told the FCC.

    YES. The government needs to stop rubber-stamping these enormous mergers.

  • style99@lemm.eeEnglish
    711·
    2 months ago

    This is felony level bait-and-switch going on, here. This really should have criminal charges attached to the perpetrators.

  • njordomir@lemmy.worldEnglish
    631·
    2 months ago

    I had a Google GSuite account from back when they advertised it as a free for life solution for families who wanted to use their own domain. They stopped offering this a long time ago, but kept us around. A few years ago, they tried to end it, but walked that back after facing resistance. We were among the earliest adopters and many of us shilled pretty hard for gmail over the years. Not only would they have gone back on their word, but my app and media purchases would be tied to a crippled no-email account (identity only) because they didn’t have a migration path to normal gmail. That means multiple logins. Also, the gsuite inbox doesn’t have the inline ads or anything while the regular one does. I’ve been working to move away from google because I imagine they’ll try to end this again later, but also just because we understand better who google really is.

    The site the greedy little pigboy runs was instrumental to the resistance but since it’s enshittified, we may not be able to resist again. Its fine to say something is for a lifetime, but you have to honor that or you’ve been dishonest and no one can trusts thing you say.

    The only reason I still have google around is android. When we finally get a linux daily driver phone that meets my minimum needs, I’m migrating the remainder of my stuff. I’ll happily give up some functionality to do it. I just hope they can keep their free for life promise until then.

    • SoleInvictus@lemmy.blahaj.zoneEnglish
      17·
      2 months ago

      I do love that so many people on the internet know exactly who you’re talking about when you say “greedy little pig boy”.

    • /home/pineapplelover@lemm.eeEnglish
      14·
      2 months ago

      I mean I only when from an iphone fanboy to a google pixel to deGoogle. I’m on graphene and don’t have a google account. Been using Grayjay for yt and imported my subscriptions from there. Mail I’m using proton. I hope in the future, I can completely degoogle and not use youtube at all. A true alternative like peertube, but not too many people are on that.

      • njordomir@lemmy.worldEnglish
        9·
        2 months ago

        I agree about peertube. I’m lucky that my niche has some creators with a peertube instance at urbanists.video (like c/fuckcars) for me to watch. I check that before youtube now and it cuts my YouTube usage by 5-15%.

        I know we’re off topic, but do you have call recording on Graphene? Also, how does the adblocker work. I find most adblockers use the VPN to create a loopback to listen on. I use a VPN frequently, so that interface isn’t available and I block ads via hostfile.

        • yonder@sh.itjust.worksEnglish
          4·
          2 months ago

          I generally find that peertube lacks much content but I’ve found a few channels that I am actually interested it. I find that the video quality is usually higher than what youtube gives me, so I use peertube for the few videos a month I can.

          Also, I’m replying from a linux phone running postmarketos, a pixel 3a specifically.

    • Illecors@lemmy.cafeEnglish
      10·
      2 months ago

      I can only vouch for my setup; many variations are available.

      • Nextcloud - files, photo autoupload, contacts, calendar
      • Postfix and dovecot (and a bunch of friends) - email
      • Pixelfed - private instagram. Can federate, but I’ve never enabled that.
      • Opnsense - firewall, vpn, adblocking via unbound. Wireguard is my choice, but any would do. I get all my lan stuff available everywhere.
      • Jellyfin - media library. It’s kinda sucky, though, thinking of going back to plex, unfortunately.
      • Lemmy - well. You know what it is :)
      • Graphene on a pixel

      Hit me up if you ever decide to go self hosting route and need a hand with a thing or two!

      • Corr@lemm.eeEnglish
        4·
        2 months ago

        Curious about your issues with jellyfin? Ive been using it basically issue free for a few months

        • Illecors@lemmy.cafeEnglish
          3·
          2 months ago

          Takes half a minute to start playing, which gets annoying real quick when a toddler gets involved with all the short videos.

          Random buffering every 10-15 minutes on most 1080p as well as 4k videos.

          Random buffering every couple of minutes on certain videos - the whole of the office us is the last one I remember.

          Crappy multi audio track support - some of them play, but most don’t. What was most infuriating at first was jellyfin happily selecting the track I want in UI and then just playing the default one anyway.

          The UI is kinda crap - I understand moving on a tv screen is more difficult, but god damn - what jellyfin is doing with arrow navigation is plain masochistic.

          When it works - it’s beautiful. But it rarely does so for long enough.

          I really want to like it, but it’s doing its best to push me away.

          And before you suggest anything - I’ve already tried everything there is to try that’s available on the open internet. Happy to hear something that’s never been posted anywhere, though!

          • Corr@lemm.eeEnglish
            5·
            2 months ago

            I haven’t really had any of these issues. Those would certainly be enough to push me away. I know I was having somewhat similar issues with consuming the content before enabling hardware acceleration. I haven’t tried changing audio tracks so idk there. I’m sorry to hear you’ve been having a bad time

    • toynbee@lemmy.worldEnglish
      8·
      2 months ago

      I also used GSuite for a long time. Its betrayal of its users is a big part of why I switched to Proton. Much better UX.

  • DominusOfMegadeus@sh.itjust.worksEnglish
    49·
    2 months ago

    Yeah, but a couple dozen sociopaths at the top got significantly richer, so fuck this entire portion of the population. Clearly the right people won.

    /s

  • Taalen@lemmy.worldEnglish
    33·
    2 months ago

    One of the companies making GPS navigators for cars used to advertise lifetime map updates. Small print: lifetime of the device, two years after release

    • Thebeardedsinglemalt@lemmy.worldEnglish
      6·
      2 months ago

      I bought my dad’s 2014 MKZ off him 4 years ago. They stopped producing GPS updates several years before I bought it off him. According to the device, there are times it thinks I’m driving through farmland when I’m at a Target parking lot.

  • 𝕸𝖔𝖘𝖘@infosec.pubEnglish
    293·
    2 months ago

    Careful, Users. TMobile is large enough to go the Boeing route, and start making people disappear. Then, Users, your Lifetime Price Lock will be literally void.

    Although, it would also be void if tmo died–err… disappeared…

  • yeahiknow3@lemmings.worldEnglish
    241·
    2 months ago

    Yep, I quit T-Mobile and switched to Mint last month for this exact reason. My price is now 1/4 what I was paying before, and everything else is exactly the same. Should’ve done this years ago.

    • jordanlund@lemmy.worldEnglish
      43·
      2 months ago

      I was on Mint but had super unreliable SMS service, switched to Visible which is under Verizon and have had 0 problems.

      • ChapulinColorado@lemmy.worldEnglish
        15·
        2 months ago

        But then Verizon would get some of that money. The pile of shit company that programmed a physical key on your phone next to the scroll wheel to bill you 1.99 a month for the privilege of using 0.00001 MB of data if you accidentally clicked it during the month and it opened their shit “get it now” store. Literally the company that pushed for hostile design back in the 2000s. Fuck them. Fuck Bank of America , Wells Fargo and Comcast. They lost a customer for my entire life due to their shit business practices.

        • sleepmode@lemmy.worldEnglish
          3·
          2 months ago

          They’re also assholes as customers. Worked for a company that did monitoring for them and they were an absolute nightmare to deal with. They were so demanding of our time and liked to wave around legal threats so often that eventually management shelled out for a consulting company (who were SMEs with our product) just to manage their install.

  • kitnaht@lemmy.worldEnglish
    22·
    2 months ago

    Any guarantee of a price lock with the stipulation of “You can just NOT use us if we ever decide to fuck you over!” - should come with HEAVY penalties.

    • HeyThisIsntTheYMCA@lemmy.worldEnglish
      3·
      2 months ago

      There’s also there’s also the perpetual feeling of “what dumbfuck in the government though this up”. That never leaves us

    • phdepressed@sh.itjust.worksEnglish
      3·
      2 months ago

      Can’t rely on that either. The CEO who threatened to kill over trying to change the hotdog price has been gone for a while now.