• Aceticon@lemmy.dbzer0.com
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    3 days ago

    Say: “Can I order directly without using the app?”

    If they say “No”, walk out.

    It’s like any other store were you come in and if you don’t find anything suitable for you, you leave. You really have no obligation, moral or otherwise, to buy.

    • D_C@sh.itjust.works
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      2 days ago

      I did this online the other week. After finally finding what I needed I tried to order and got that bullshit.

      After trying to buy about £4000 worth of stuff I then find I can’t checkout as a guest and need to download an app and sign up.
      I email to ask if I can just buy it as a guess and get a “Yeah, sure, just email with a list and we’ll invoice you” type reply.
      I’m about to do it when I realise I’m the one jumping through hoops here, and it’s all bullshit. If they can do the guest thing through email then should give you the option on the website.

      I order it from a competitor. It’s a bit more expensive, but only slightly. And no hoops or bullshit to contend with.