• FishFace@piefed.social
    link
    fedilink
    English
    arrow-up
    21
    arrow-down
    3
    ·
    14 hours ago

    That’s not the full quote and before internet smart arses decided that every single idiom needed a fake “original full version” it didn’t exist.

    The point of the phrase is not literal though. Customer service means pleasing the customer, which means you sometimes have to act like they’re right even if they’re wrong.

    • Alaknár@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      6
      ·
      10 hours ago

      Seems like the actual quote was:

      Assume that the customer is right until it is plain beyond all question he is not.

      But “the customer is always right” (by itself) was even their ad slogan.