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Espiritdescali@futurology.todayM to Futurology@futurology.todayEnglish · 2 years ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Espiritdescali@futurology.todayM to Futurology@futurology.todayEnglish · 2 years ago
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The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...
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    2 years ago

    Soon it’ll be cheaper to make your customers wait to not solve their problems

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