They used to have very comprehensive automated testing processes to exercise all sorts of things. Unfortunately, like many tech companies these days like Apple, Google, etc., they’re all punting QA as a concept because they just don’t care - what are you going to do, go use another oligopoly platform?



Captive audience on the contracts side, so they can do whatever they want as crappy as they want and the contracts still generate revenue.
You wanted a usable product? Stay away from Big Tech anymore.