Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 2年前

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

cross-posted to:
[email protected]

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 2年前

cross-posted to:
[email protected]

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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2年前
At least we’ve all got reasonable unemployment measures to make sure these people are able to transition to better work.

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