I used to work with a guy that worked at Apple Computers in the 80s/90s in Japan I think when they were getting into the market there. He described an anecdote from that era where Apple had a high volume of returns and were trying to figure out why, since the hardware was functioning when it was received. Turns out most of the returns were because the coiled cable for the keyboard would get messed up and not coil properly, which was inconvenient but acceptable in the western markets, whereas in Japan that was unacceptable for the average consumer.
The worst was when it would get a kink and somehow no amount of twisting would get it back to a perfect spiral.
I used to work with a guy that worked at Apple Computers in the 80s/90s in Japan I think when they were getting into the market there. He described an anecdote from that era where Apple had a high volume of returns and were trying to figure out why, since the hardware was functioning when it was received. Turns out most of the returns were because the coiled cable for the keyboard would get messed up and not coil properly, which was inconvenient but acceptable in the western markets, whereas in Japan that was unacceptable for the average consumer.
Did you ever have that friend who just somehow tangled shit like this?
You’d let them use the phone one time to call home and now the cable is fucked forever.
the original arch from hell.