• ExcessShiv@lemmy.dbzer0.com
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        16 days ago

        Ok then, sure it’s extreme but document handling is not necessarily a key (or even important) part of their work. Yes they absolutely shouldn’t need to use 15min or get help to save a document, but if their skills in their actual job are spectacular and they produce the work of two in that area, of course they still should be compensated well. I don’t know your specific case, but this is almost the case I mentioned.

        • gustofwind@lemmy.world
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          16 days ago

          It’s pretty funny how the people who only have computer skills are hating on people who only have their own skills too

          Computer support is literally only useful to other humans doing useful stuff

          These people have 0 usefulness outside of helping the guy print a pdf and yet they consider themselves so high and mighty

          • AstralPath@lemmy.ca
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            16 days ago

            These people have 0 usefulness outside of helping the guy print a pdf…

            Until you click on a phishing link.

            This is the curse of IT. Perpetually undervalued yet absolutely essential. If IT were ever to disappear, the businesses they support become walking corpses.

            It chaps my ass that everyone working in business has grown up with computers being essential to business yet its somehow still acceptable for them to be functionally illiterate in using them.

            Sometimes its so fucking bad that the equivalent would be someone being granted a drivers license and given a car but they have no idea how to put it in park, let alone use the brakes.

            IT are the Dunedain Rangers protecting The Shire. They’re not popular, they’re barely acknowledged, often scorned, but without their presence The Shire cannot be.

            • gustofwind@lemmy.world
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              16 days ago

              My industry could abandon most technology and we’d be fine but things would just take longer to do 🤷‍♀️but everyone I know still appreciates and respects IT anyway

              Most people just use their computers to accomplish other things in life and then go about their business without developing actual computer skills. The reason yall in IT is cause you were obsessed w computers enough to truly learn how to use them.

              You could always learn how to code an awful system that requires IT support if helping people print and plug in cables isn’t rewarding enough

              • village604@adultswim.fan
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                16 days ago

                You seem to think that desktop support is the only IT job that exists, which is incorrect.

                I work in Infosec and my job isn’t helping users with computer illiteracy, but I can still get frustrated when people don’t know how to do basic tasks that their job requires.

          • NoForwadSlashS@piefed.social
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            16 days ago

            This is like saying Software Developers have a useless skill set, except to make the important, value creating, end users more productive.

            • Onomatopoeia@lemmy.cafe
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              16 days ago

              I’ve been in IT since it was called something else.

              90% of the work I do is to enable other people to do their job.

              Before IT, these people did their work on paper, which took more people, and more time, but they still did their work, and my job didn’t exist.