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Seen on Bluesky:
Guy explains to CEO of Signal (messaging) that it's going to add "AI" to the service. She says no. He insists, not knowing or caring who he's talking down to.
It is a personal account, as that is her personal name, -and- she is the President. Both things can be true. Stephen King uses his personal profile in a casual format with quips and jokes, random posts about the weather, what he’s doing today, retooting fan art, and correcting idiots; because that’s what he wants to share, just like I do with my profile. Yes, he has to be mindful of what he posts because the internet never forgets; and so do I. My posts can have real world repercussions for my job, or business just like King or Whittaker. The only difference is viewership.
Regardless, if I accommodate your argument and focus on posts from “official” accounts, Wendy’s has used their accounts to troll for at least a decade. They have established informal engagement as a legitimate customer engagement strategy and it has been adopted by marketing teams the world over. Whittaker’s interaction has garnered hundreds of comments in this niche thread alone: hundreds of impressions of the Signal brand. You are arguably the only user who negatively responded to her. From a branding perspective, those are phenomenal Results.
It is a personal account, as that is her personal name, -and- she is the President. Both things can be true. Stephen King uses his personal profile in a casual format with quips and jokes, random posts about the weather, what he’s doing today, retooting fan art, and correcting idiots; because that’s what he wants to share, just like I do with my profile. Yes, he has to be mindful of what he posts because the internet never forgets; and so do I. My posts can have real world repercussions for my job, or business just like King or Whittaker. The only difference is viewership.
Regardless, if I accommodate your argument and focus on posts from “official” accounts, Wendy’s has used their accounts to troll for at least a decade. They have established informal engagement as a legitimate customer engagement strategy and it has been adopted by marketing teams the world over. Whittaker’s interaction has garnered hundreds of comments in this niche thread alone: hundreds of impressions of the Signal brand. You are arguably the only user who negatively responded to her. From a branding perspective, those are phenomenal Results.