bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 10か月前Half of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square168fedilinkarrow-up1911arrow-down16
arrow-up1905arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 10か月前message-square168fedilink
minus-squareCroquette@sh.itjust.workslinkfedilinkEnglisharrow-up8arrow-down1·10か月前Yeah but these pesky workers cut into profits because you have to pay them.
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up2·10か月前They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
Yeah but these pesky workers cut into profits because you have to pay them.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.