bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square174fedilinkarrow-up1910arrow-down16
arrow-up1904arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 months agomessage-square174fedilink
minus-squareAtariDump@lemmy.worldlinkfedilinkEnglisharrow-up8·2 months agohttps://www.cbc.ca/news/canada/british-columbia/air-canada-chatbot-lawsuit-1.7116416
https://www.cbc.ca/news/canada/british-columbia/air-canada-chatbot-lawsuit-1.7116416